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G2 Ranks Groove #1 for Sales Engagement, Email Tracking, and Outbound Call Tracking in Spring 2020 Report

G2 just published its Spring 2020 Grid Reports and Groove is ranked highest in customer satisfaction across three separate product categories: Sales Engagement Software, Email Tracking Software, and Outbound Call Tracking Software.

Released today, G2’s Spring 2020 Grid report for Sales Engagement Software ranks the performance of 33 different sales engagement platforms. Groove outranked every competitor across eight satisfaction rating categories.

Groove’s top scores include:

  • 94% would recommend Groove

  • 93% say Groove is easy to use

  • 92% say Groove is easy to set up

  • 93% believe Groove meets all of their requirements

  • 96% find it easy to do business with Groove

  • 95% say Groove is headed in the right direction

98% of the customers that rated Groove ranked it 4 or 5 stars. G2 is the world’s largest tech marketplace, with more than a million verified user reviews across hundreds of product categories. Over 3 million users a month use G2 to research and subsequently make the best software decisions for their businesses.

“Groove’s platform has topped G2’s Best Sales Engagement Software list since Fall 2018 due to extremely positive reviews across every satisfaction rating,” said Michael Fauscette, Chief Research Officer at G2. “While Groove’s customer satisfaction scores were the highest in their category, Groove received exceptionally high marks for their ease of doing business with, quality of customer support, email tracking/automation and CRM integration.”

The G2 rankings published today are determined by more than 60 different attributes spanning product and service satisfaction as well as market presence. For a more detailed analysis of the rankings, including an overview of the Grid Report, Satisfaction Rankings, and Relationship Index, download the “G2 Sales Engagement Software Report Spring 2020”.

In addition to being the highest-rated sales engagement platform, Groove is also the only platform that was built specifically for account executives, focusing on ease-of-use, advanced activity capture, and cross-team collaboration. Groove’s platform can be configured to meet the complex requirements of different divisions and organizations within an enterprise, and leads the industry with a unique architecture that ensures the highest levels of security and compliance.

This strategic approach has resulted in Groove’s rapid adoption by some of the world’s fast-growing companies and global enterprises.

Want to see how Groove can empower your revenue teams? We invite you to schedule a customized demo with a Groove representative.

G2 Fall 2021 Grid Report for Sales Engagement

G2 Sales Engagement Software Report

Learn why Groove is leading the pack, and how the top providers are ranked across several criteria, including user satisfaction and G2’s proprietary Relationship Index/Momentum Grid®.

Download Report

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