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Groove Maintains #1 Ranking for Sales Engagement, Email Tracking, and Outbound Call Tracking in G2’s Summer 2020 Report

G2’s newly published Summer 2020 Grid Reports ranks Groove highest in customer satisfaction across four separate product categories: Sales Engagement Software, Email Tracking Software, and Outbound Call Tracking Software, and Salesforce AppExchange Tools.

G2’s updated Summer 2020 Grid report for Sales Engagement Software ranks the performance of 35 different sales engagement platforms. In addition to being the number one platform in terms of product satisfaction, Groove also received the highest Sales Engagement Relationship Index score, which measures ease of doing business with, quality of support, and likelihood to recommend. Groove has maintained its #1 ranking in customer satisfaction for two years running.

The G2 data in the chart below shows a significant delta in Satisfaction Ratings between Groove and its top competitors:

Product Satisfaction g2 Summer 2020.png

Another telling statistic is that out of 884 verified user reviews, 99% of them rank Groove 4 or 5 stars. G2 is the world’s largest tech marketplace, with more than a million verified user reviews across hundreds of product categories. Over 3 million users a month use G2 to research and subsequently make the best software decisions for their businesses.

The G2 rankings published today are determined by more than 60 different attributes spanning product and service satisfaction as well as market presence. For a more detailed analysis of the rankings, including an overview of the Grid Report, Satisfaction Rankings, and Relationship Index, download the “G2 Sales Engagement Software Report Summer 2020”.


In addition to being the highest-rated sales engagement platform, Groove is also the only platform that was built specifically for true relationship-based sales, focusing on ease-of-use, advanced activity capture, and cross-team collaboration. Groove’s platform can be configured to meet the complex requirements of different divisions and organizations within an enterprise. Additionally, as the only sales engagement platform with native Salesforce integration, Groove leads the industry in providing the highest levels of security and compliance.

Groove’s strategic approach to focus on meeting the needs of AEs and full-cycle sellers has resulted in Groove’s rapid adoption by some of the world’s fast-growing companies and global enterprises.

Want to see how Groove can empower your revenue teams? We invite you to schedule a customized demo with a Groove representative.

G2 Fall 2021 Grid Report for Sales Engagement

G2 Sales Engagement Software Report

Learn why Groove is leading the pack, and how the top providers are ranked across several criteria, including user satisfaction and G2’s proprietary Relationship Index/Momentum Grid®.

Download Report

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