Groove Wins 2022 TrustRadius Best of Summer Awards for Best Feature Set and Best Relationship
The 2022 “Summer Best of” award series from TrustRadius goes beyond satisfaction ratings to recognize companies based on the most important product attributes found on a business technology buyer’s list of requirements.
Groove holds 4 out of 5 TrustRadius “Best of Awards” for Sales Engagement
In receiving “Best of” awards for Feature Set and Relationship, Groove won two of the three Summer 2022 awards offered in the sales engagement category. We also won TrustRadius “Best of” awards earlier in 2022 and in 2021.
- The Best Feature Set Award recognizes companies with outstanding feature sets that have gone above and beyond to delight their users.
- The Best Relationship Award honors companies that provide their customers with accurate implementation expectations, solid follow-through on sales and marketing promises, and enough ROI to buy the program again.
Groove also won “Best Customer Service” and “Best Usability” in the 2021 TrustRadius “Best of” awards. These categories were not included in the 2022 awards.
- The Best of Customer Support Award recognizes companies that have excelled at providing their customers with outstanding customer service.
- The Best of Usability Award honors companies that have provided their customers with outstanding usability and product function.
To win a “Best of” award, each organization had to receive 10 TrustRadius reviews from January to June, 2022. Those reviews featured key insight questions about the product’s relationship status. Winners also had to rank in the top three positions of their category by the percentage of positive responses they earned. Extra vetting and analysis when needed were performed by the TrustRadius research team.
Groove Reviews from Verified TrustRadius Users
The following are just some of the verified customer reviews that contributed to Groove’s success in winning multiple TrustRadius “Best Of” awards in the Sales Engagement Platforms category:
- “I’ve never had such a fast [customer support] response time and it’s really nice to know that if you are having issues there are always people there to help.”
– Carly C., Deposit Operations Processor, Enterprise Bank & Trust
- “Before I used to spend 2 hrs per day updating and sending outbound emails. With Groove, I dedicate one afternoon to doing my emails for the week and automating the process for future dates.”
– Russell G., Account Executive, Elastic
- “I’ve found a 60% increase in my booked appointments since using Groove. Groove increased customer response times as well as created a more organized follow up approach.”
– Andrew H., Account Manager, LexisNexis
Additional Industry Awards
Groove has received numerous other awards and accolades, including:
- The top-rated enterprise sales engagement platform on G2 for more than three years running
- 2022 TrustRadius Top-Rated Award
- 5-Star Rating on the Salesforce AppExchange
- 2022 Stevie Award for Ethics in Sales
- Two 2022 Stevie® Awards for Sales & Customer Service
- 2021 Inc. 5000 and 2022 Inc. 5000 Regionals Pacific List of the fastest-growing private companies
- 2022 Comparably Award for Best Company Outlook
- 2022 Comparably Award for Best CEOs for Women
- 2021 Comparably Award for Best Company Culture