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- Email, Calendar & Activity Tracking
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- Auto-Dialer & Call Logging
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Sales Engagement Platform
Auto-Dial and Log Calls to Salesforce
Spend less time calling and more time talking. Be more productive, optimize every call with performance data, and generate better outcomes.
"Dialing technology enables reps to dial an average of 48% more prospects daily."
Click-to-Call
Say “goodbye” to manual dialing and wrong numbers with Groove Dialer.
- Start any call with one click from your inbox or Salesforce
- Dial and log calls directly from Salesforce List Views, Reports and Lead/Contact pages
- Quickly move through call steps without clicking the call button every time
- Record each call and be automatically notified if the number requires consent from the recipient
Local Presence Calling
Boost your connect rates by over 50% by having your calls from come a number prospects will recognize.
- Easily toggle Local Dialing on or off right from the dial screen
- Enable recipients to call you back at the local number you originally called them on
- Provision numbers directly through Groove; no third-party contracts required
SMS
Send SMS messages from your computer and receive real-time notifications of incoming messages.
- Click phone numbers to send SMS and MMS messages from your inbox, Salesforce, or Groove app
- Use SMS templates with merge fields to personalize your messages
- Receive email notifications when prospects respond to your texts
- View a list of all your SMS conversations and quickly respond or drill down into message details
Auto-Logging
Automatically log calls, notes, and SMS messages to Salesforce
- All messages sent or received are automatically logged back to the Salesforce contact or lead associated with the number
- Log all aspects of the message, including call notes, outcomes, and next steps
Voicemail Drop
Save up to an hour a day with pre-recorded voicemail messages.
- Automatically drop pre-recorded messages into voicemail boxes and move onto the next call
- Easily switch between multiple pre-recorded messages to customize the voicemail based on the recipient
“Being able to coach sales calls remotely with Groove Dialer is a huge win. We're also able to manage and help our reps prioritize their day by identifying high-value conversations.”