Groove Conversations

Conversation Insights Everywhere You Work

With Groove Conversations, you can do more than record, transcribe, and analyze every sales call. Groove associates these insights with the correct Activities and Opportunities in Salesforce, giving sellers and leaders the visibility they need to win more deals.

“Having Groove Conversations built into the platform is very attractive. That brings engagement and intelligence to where our reps are already working, which increases adoption and mitigates tool fatigue.”

Mitch Thomas Sales Enablement Manager
Groove Conversations - screenshot

Capture and Analyze Every Sales Call

  • Automatically record and associate external sales calls with the relevant records in Salesforce, providing a complete picture of activity
  • Search, review, and categorize keywords in real-time transcriptions.
  • Capture key insights and analytics to help your team influence the conversation and drive better business outcomes
  • Make sales calls readily available for call coaching
Groove Conversations - review transcripts without leaving your workflow

Empower Your Team

  • Save time by jumping to specific keywords for faster and efficient call coaching
  • Share specific meetings internally for review and team coaching 
  • Identify improvement opportunities to focus on in 1:1s
  • Accelerate deal velocity with additional insight and visibility into opportunities
  • Uncover call strengths and weaknesses at the individual and team level with AI-driven insights
Groove Conversations - Upgrade Your Sales Execution Strategy

Upgrade Your Sales Execution Strategy

  • Easily search and surface key insights on every recorded conversation to identify next steps
  • Review the recording or transcript in real-time, take notes, and execute actions that progress deals — without jumping between pages
  • Listen to recordings, review AI-driven Insights, and update Salesforce all at the same time from the Omnibar
Groove Conversations - Prepare for Every Conversation

Prepare for Every Conversation

  • Access recordings, AI-driven insights, keywords, and transcripts from wherever you work: email, calendar, Salesforce, or the Groove app.
  • Quickly scan for relevant conversations and easily pull out key meeting insights
  • Multitask with picture-in-picture (PiP) viewing functionality.
  • Conduct meetings with confidence by identifying and discussing objectives ahead of time.

Learn More About Groove Conversations