Professional Services

Your Partners in
Revenue Acceleration

Groove offers a range of professional services designed to accelerate the adoption of our sales engagement platform while decreasing time-to-value and lowering your total cost of ownership.

Groove is a true partner in your success. From migration and onboarding to technical integrations, Groove’s professional services packages make it easy to get expert help - when and where you need it most.

Accelerate and Optimize with Groove's Award-Winning Services

Gartner - Customers' Choice - 2020
Stevie Award - Sales & Customer Service
G2 Leader Enterprise - Summer 2021
TrustRadius - Best Customer Support 2021
AA-ISP - Top Service Provider
Sales Rep on headset

Implementation Services

Get up-to-running quickly with tailored Groove onboarding packages designed to meet the unique needs of your business.

  • Dedicated implementation specialists
  • Tailored onboarding experience
  • Access to extensive technical resources
  • Specialized training and support
Sales Rep on headset

Technical Services

Leverage Groove’s product experts for technical assistance with everything from initial set-up to ongoing optimization, automation, and reporting.

  • Technical set-up and best practices review
  • Custom reporting, processes, and workflows
  • Advanced Customizations
  • Migration of data, campaigns, templates, and more
Sales Rep on headset

Strategic & Creative Services

Take advantage of Groove’s Sales and Marketing experts to kickstart programs, optimize content, and build out strategies.

  • Comprehensive content audit and recommendations
  • Content writing services for emails, call scripts, and more
  • Multi-channel automation strategy review and Flow build-out
Groove Customer Education & Training

Customer Education & Training

Become a Groove expert with in-person, virtual, and self-service training for users and admins segmented by role.

  • Training workshops for admins and users
  • Custom in-person training at the location of your choice
  • Extensive self-service training through Groove University
Sales Rep on headset

Product Support

Get fast, friendly, and effective assistance from Groove’s award-winning Account and Support teams.

  • Dedicated customer success managers
  • Live product support via chat, phone, and email
  • Regular check-ins and quarterly executive business reviews

Groove is both powerful and intuitive. However, what really sealed the deal was the amazing people at Groove and their unwavering support.

Anthony Enrico Sr. Director of Sales Operations

Ready to supercharge your Salesforce?