< Back to the Blog

Groove Wins First Place in All 2023 TrustRadius Winter Best of Awards


TrustRadius just announced its 2023 “Winter Best of Awards,” and Groove is happy to report that we’ve won first place in “Best Feature Set,” “Best Relationship,” and “Best Value for Price” in the Sales Engagement category.

The 2023 “Winter Best of” award series from TrustRadius goes beyond satisfaction ratings to recognize companies based on the most important product attributes found on a business technology buyer’s list of requirements. 

Groove placed first in all three awards offered during the Winter 2023 cycle. 

  • The Best Feature Set Award recognizes companies with outstanding feature sets that have gone above and beyond to delight their users.
  • The Best Relationship Award honors companies that provide their customers with accurate implementation expectations, solid follow-through on sales and marketing promises, and enough ROI to buy the program again. 
  • The Best Value for Price Award takes into consideration the features and benefits of the product with the listed price point. 

We also won multiple TrustRadius “Best of” awards in 2022 and in 2021

Groove won additional categories for “Best Customer Service” and “Best Usability” in the 2021 TrustRadius “Best of” awards. These categories were not included in the 2022 awards.

  • The Best of Customer Support Award recognizes companies that have excelled at providing their customers with outstanding customer service.
  • The Best of Usability Award honors companies that have provided their customers with outstanding usability and product function.

TrustRadius “Best of” winners were selected based on Key Insight statistics, such as looking at customer ratings for Would Buy Again, Implementation Expectations, Sales and Marketing Promises, and more. 

Groove Reviews from Verified TrustRadius Users

The following are just some of the verified customer reviews that contributed to Groove’s success in winning multiple TrustRadius “Best Of” awards in the Sales Engagement Platforms category:

  • As a Sales Leader, it can be difficult at times to keep track of Open Rates, Meetings Booked, and Click Rates. Having Groove maximizes performance for our team here at Klarna. Our team saves anywhere from 10-15 hours a week with Groove.”
    – Christian M., Commercial Associate, Klarna
  • “I’ve found a 60% increase in my booked appointments since using Groove. Groove increased customer response times as well as created a more organized follow-up approach.”
    – Andrew H., Account Manager, LexisNexis
  • I’ve never had such a  fast [customer support] response time, and it’s really nice to know that if you are having issues there are always people there to help.”
    – Carly C., Deposit Operations Processor, Enterprise Bank & Trust
  • “Before I used to spend 2 hrs per day updating and sending outbound emails. With Groove, I dedicate one afternoon to doing my emails for the week and automating the process for future dates.”
    – Russell G., Account Executive, Elastic

Additional Industry Awards

Groove has received numerous other awards and accolades, including: 

Experience Groove for Yourself

Find out why our customers love us on TrustRadius and G2. Request a demo today!

G2 Sales Engagement Software Report

Learn why Groove is leading the pack, and how the top providers are ranked across several criteria, including user satisfaction and placement in G2’s proprietary Grid® Report.

Download Report

Sign up for The Closer, our weekly newsletter

If you love coffee and crushing your number, join the elite group of subscribers who are upping their sales game with a weekly round-up of news from the frontlines for the sales industry.