When getting started with Groove, you’ll work closely with your dedicated customer success manager to get your company fully onboarded and trained.
First, your dedicated account manager will work with your Salesforce admins to configure Groove for each team in your sales organization.
We’ll hold a training designed specifically for your sales team to answer every user’s questions.
Our team will connect with your Salesforce admins to answer any additional questions.
Your account manager will hold another training to answer any remaining questions from users.
Quarterly check-ins with your account manager
Monthly email updates with product news and new features
Private trainings on how to use new features
Weekly Groove trainings, a great way for your new hires to get up to speed
“Onboarding HotSchedules’s team of nearly 140 users was a relatively simple process, thanks to Groove’s intuitive interface and their high-touch approach to customer success.”
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