Your success is our success.

When getting started with Groove, you’ll work closely with your dedicated customer success manager to get your company fully onboarded and trained.

Sage, Angela and Thomas in San Francisco

Getting started with Groove

Custom setup
Custom setup

First, your dedicated account manager will work with your Salesforce admins to configure Groove for each team in your sales organization.

User training
Initial user training

We’ll hold a training designed specifically for your sales team to answer every user’s questions.

Admin checkin
Admin check-ins

Our team will connect with your Salesforce admins to answer any additional questions.

Followup Training
Follow-up user training

Your account manager will hold another training to answer any remaining questions from users.

Once you are up and running on Groove, you can expect:

Quarterly check-ins with your account manager

Monthly email updates with product news and new features

Private trainings on how to use new features

Weekly Groove trainings, a great way for your new hires to get up to speed

“Onboarding HotSchedules’s team of nearly 140 users was a relatively simple process, thanks to Groove’s intuitive interface and their high-touch approach to customer success.”

- Sabrina Duren
Regional Sales Executive, HotSchedules

We’re always here if you need us


Ready to sell to 10x more customers?

Request a Demo
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